Hardcoded Credentials in Zingbox Inspector (PAN-SA-2019-0027)

Last revised: 10/01/2019


Hardcoded credentials for root and inspector user accounts are present in the system software. (Ref: CVE-2019-15015)

Severity: High

The vulnerability allows for users to authenticate to the software using hardcoded credentials if access to SSH on the Zingbox Inspector is not otherwise restricted (see also PAN-SA-2019-0029).

Products Affected

Zingbox Inspector, versions 1.294 and earlier.

Available Updates

Zingbox Inspector, version 1.295 and later.

Workarounds and Mitigations

In the normal course of operation, Zingbox Inspector automatically updates its own software, and a fixed version of software has already been made available. No user action is required unless the software is unable to update itself. Customers still running affected versions of Zingbox Inspector software can mitigation this issue by updating to a patched version, or by manually running the command "passwd" to change the password for the inspector/root users. See product documentation for more information on how to change passwords for system users.


Note: This security issue was found during an internal security audit performed during the Palo Alto Networks acquisition of Zingbox. The issues discovered during this process have been addressed in software updates as described in the published Zingbox security advisories.